Upcoming Online learning

'Wonderful course, best I have ever done. A must for managers and community facing workers. Relevant, honest & thought provoking.'

NHS Health Improvement Manager, 2012

This blended learning course combines individual online study with group workshops and is accredited by the University of West of England. More Info »

A short, snappy and practical online training series, which provides a clear and concise summary of ideas and approaches for working with conflict in any setting.

The course turns useful theory into applied practice tools useful for issues of conflict and stuck dynamics. It is suitable for:

• anyone managing teams, and involved in organisational development and change
• mediators who are looking for conflict theory and practice beyond the mediation setting
• those whose work involves managing conflict, from therapists to frontline service staff
• people working to bring together diverse attitudes, from workplace to community settings
• all those interested in understanding conflicts they experience in their work and personal lives.

The course is self managed, with you deciding how you complete the 8 sessions. Each session will take between 45-90 minutes, including reflection time. You will finish the course with a personalised workbook which records your thinking as the course progresses, and a downloadable certificate of completion confirming the topics covered on the course.

'A truly excellent course. I was particularly interested in the theory underpinning the practical models, while the short films really help to make the theoretical aspects come to life.'

British Training manager, Leap Confronting Conflict, London, March 2017