Category Archives: Courses

Facilitation skills to improve office or group dynamics

Creative team working and collaboration requires specific communication skills. Understanding how people work best in groups and how to avoid defensive responses to new ideas are key elements of leadership. This course dissects exactly how to create positive group dynamics, providing step-by-step analysis of how to get people on board as well as tools to […]

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Working with conflict – mediation skills for managers

A course that further develops your skills and understanding about how to engage with conflict in the workplace. Explore tools and approaches to manage and diffuse interpersonal and group tensions, with a chance to unpick your own case studies and real-life situations. Case study: Unpicking points of conflict in healthcare teams (Participant 2016) A new […]

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The creative management of difference and divide

“Very useful for delivering workshops to staff, working with families. Great discussions, thought provoking…” CEO, Scottish young people’s charity, 2016   This enjoyable, provocative and life-enhancing workshop exploring ways to engage with everyday conflicts across the course of a lifetime, whether at work, in social groups, in communities or with friends and family. The workshop is […]

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Working beneath the surface – online mediation CPD

Supporting the application of mediation skills  With 40 years of mediation experience behind us, we wanted to share online training resources for new and experienced mediators to support their practice and their sharing of mediation with others. Here, we outline online CPD and training resources for experienced and new mediators across all settings. If you can see the […]

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What we provide

Face-to-face workshops Our workshops are interactive, highly engaging and draw on the experiences of the participants themselves. New ideas are presented and explored as a group through numerous exercises and reflection spaces. Creative approaches to conflict, difference and divide Difficult conversations, positive outcomes Facilitation skills to improve office or group dynamics Improving interpersonal relationships at home […]

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Conflict, cooperation and transformation – meeting difference head-on

A two-day interactive workshop in Bristol, May 17 & 18th, 2016 Cost of 2-day workshop: £200 (some bursaries available) This engaging and thought-provoking workshop provides skills and concepts to engage constructively with ‘everyday’ conflict across a range of life settings, from work and communities to friends and family.   Understanding conflict as inevitable – a by-product […]

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