Who we are

Community Resolve works with individuals, organisations and groups to shift stuck dynamics and re-open communication where it has broken down, sharing resources to understand and engage with conflict in a constructive way.

We believe that everyday conflicts – as in clashes of view, expectation, need, desire – are a normal part of human life, and cannot be avoided. What makes the difference is how you approach conflict: as something to be feared and avoided, or as something that will always arise and which can lead to very positive outcomes and better understanding.

Over 20 years, we have worked with the local, national and international; the waged and unwaged; individuals and groups; internal and external conflict; organisations and communities; and different cultural perspectives. We are committed to bridging theory and practice, and over the last few years have moved online as a way of reaching more people with our ideas and approaches. Our online services include digital training courses for individuals and/or groups; CPD resources for mediators; conflict coaching and facilitation; and online peer learning groups.

Community Resolve works as a collective, bringing people together with different skills sets, interests, experiences and backgrounds as required for specific pieces of work.

The directors of Community Resolve are:

Hen Wilkinson trained as a community, workplace and special educational needs mediator in the 1990s before setting up Community Resolve with Siu-ming Hart and Anne Clarke in 2001. She served as Community Resolve’s CEO until 2013, combining management with ongoing delivery and practice as a facilitator, trainer, mediator and lecturer. Now completing a part time PhD at the University of Bristol, funded by the Economic and Social Research Council, she is working on conflict and power in cross-sector working. As a director of Community Resolve, she continues to teach, consult and facilitate, as well as developing digital training resources. She is also an accredited mediator and a Visiting Fellow at the University of West of England.

Published material at: www.researchgate.net/profiles/Hen_Wilkinson


Siu-ming Hart
Siu-ming Hart worked as a child protection solicitor for seven years before training as a community and special educational needs mediator. She worked within the voluntary sector for a number of years, including working for Bristol Mediation as a peer mediation trainer, and helped set up Community Resolve in 2001. She ran her own business for 5 years and returned to work within Community Resolve in 2010, initially as a Trustee of the Charity and then as a Director of the Company. Siu-ming is currently overseeing operations as well as being involved in the development of digital training resources.